Last updated: October 2026
Who we are
Adapt Innovation ("we", "us") builds custom web applications, websites and integrations. This policy explains how we handle personal information collected through this website (the "Site") and through enquiries made from it.
Work we perform for clients under a services agreement, including any client data, is governed by that agreement and its confidentiality and data-protection terms, not by this policy.
Information we collect
Information you give us. When you fill in a form, email or call us, we collect what you provide: typically your name, organisation, job title, email address, phone number and the content of your message.
Information collected automatically. Like most websites, our server records log data such as your IP address, browser type, referring page, pages viewed and the date and time of your visit.
What we don't want. Please don't send sensitive or confidential data through the Site's forms.
How we use your information
- To respond to your enquiry and, if you ask, to prepare a proposal.
- To send the news and updates you signed up for. Every email includes an unsubscribe link.
- To operate, secure and improve the Site, and to understand which content is useful.
- To comply with legal obligations and to protect our rights.
We do not sell, rent or lease your contact details, and we do not use your information for automated decisions that have legal effects on you.
How we share information
We share personal information only:
- with service providers that help us run the business (website hosting, email, forms), under contracts that limit their use of it to our instructions;
- when the law requires it, to protect our rights or safety or those of others, or as part of a merger, acquisition or sale of the business.
Where information is processed
We are based in the United States. Our service providers may process information in the United States and elsewhere.
How long we keep it
We keep enquiry information for as long as we are in conversation with you and for a reasonable period afterwards, normally no longer than three years, unless you become a client or the law requires us to keep it longer. Newsletter details are kept until you unsubscribe.
Your choices and rights
- Emails: unsubscribe using the link in any email, or ask us.
- Your information: you can ask to access, correct or delete the personal information we hold about you.
To make a request, use our contact form. We may need to confirm your identity before we act, and we will respond within 45 days.
Children
The Site is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has sent us information, contact us and we will delete it.
Security
We protect information with encrypted connections and access controls. No method of transmission or storage is completely secure, but we take care to protect what you send us.
Links to other websites
The Site links to other websites. Their privacy practices are their own; please review their policies.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed, and significant changes will be highlighted on the Site.
Contact us
Questions about this policy or your information:
Adapt Innovation
Use our contact form, and we will reply by email.
Questions about your data?
Send a message and a real person will answer.
Adapt Innovation
Use our contact form, and we will reply by email.